{"id":194,"date":"2026-07-21T16:02:56","date_gmt":"2026-07-21T16:02:56","guid":{"rendered":"https:\/\/www.kalstonelegal.com\/?page_id=194"},"modified":"2026-07-23T10:19:29","modified_gmt":"2026-07-23T10:19:29","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.kalstonelegal.com\/?page_id=194","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n
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Kalstone Legal Limited are instructed by clients to recover outstanding business debts. We appreciate that every situation is different, and we aim to work with businesses to find appropriate solutions wherever possible.<\/p>\n\n\n\n

This section contains answers to common questions about your account, payments, repayment plans, recovery action, and how to contact us. If you require further assistance, our team will be happy to discuss your circumstances with you.<\/p>\n\n\n\n

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Who are Kalstone Legal Limited?<\/strong><\/p>\n\n\n\n

Kalstone Legal Limited is a company registered in England and Wales under company number 16962534. Our registered office is Unit 2A, 606 Business Park, Staithgate Lane, Bradford, West Yorkshire, BD6 1YA.<\/p>\n\n\n\n

We act on behalf of clients seeking recovery of outstanding commercial debts.<\/p>\n\n\n\n

Where an account has been referred to us, our role is to contact the business responsible for the balance, respond to any queries raised, and facilitate payment on behalf of our client. We aim to resolve outstanding accounts efficiently through clear communication and effective account management.<\/p>\n\n\n\n

We understand that every business faces different circumstances. Our team will listen to your concerns, treat you professionally and fairly, and work with you to identify an appropriate way forward. <\/p>\n\n\n\n

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Why has Kalstone Legal contacted my company?<\/strong><\/p>\n\n\n\n

We have been instructed by a client to recover an outstanding balance relating to energy supplied to your business premises. Before contacting you, our client has attempted to resolve the matter directly. As the balance remains unpaid, the account has now been referred to us for recovery.<\/p>\n\n\n\n

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The company you are contact no longer resides at this premise?<\/strong><\/p>\n\n\n\n

If the company named in our correspondence no longer occupies the premises, this does not necessarily mean that no liability exists for energy consumed at the property.<\/p>\n\n\n\n

To help us investigate the matter, please provide:<\/p>\n\n\n\n